Contact Us

Dr Downing Music

Privacy Policy and Cookies

Like you, we detest spam. Although we need your e-mail address when you order, this is solely so that we can contact you to query any errors and to notify you when the goods are sent. 


are small text files that are transferred to your computer's hard drive through your Web browser (you allow by enabling cookies in your browser preferences.) Third party cookies: we also use the services of Google Analytics to collect information about how visitors use our site. The cookies used by Google Analytics include anonymous, non-personal information including where a visitor has linked from, the browser they are using and the pages they visit. You may set your own preferences for both Google Analytics and Google Adsense.

By accepting ourTerms & Conditions you agree to allow cookies to be transferred to your computer or reading device for these purposes.

Cookies are used within our website solely to enable you to navigate through pages and to keep a record of what you may wish to order. During the ordering process you are sent away from our site to PayPal and we have no further contact with you until we receive the PayPal advisory notice that your transaction is complete, when our ordering process will then notify us of your order by email. When you leave our site, the cookies disappear.

PayPal cookies likewise ensure that the ordering process is accurate and trouble free. All information about you is collected solely through the PayPal ordering process, which does not allow us to see any of your sensitive credit card or other personal details apart from your delivery address in accordance with the Data Protection Act 1998.


The contents of any e-mails that you send to us will never, under any circumstances, be passed on to any third party. Any testimonials you send are edited to protect your identity.

If you have any worries regarding security or privacy, please contact Peter Moore by e-mail, or telephone +44 (0) 161 437 5607. You will receive a reply within 24 hours.

As it is easy for you to visit our website at any time of the day or night, we cannot see any reason why you should be pestered by us - so you never will be.  For that reason, we do not keep a database of customers' e-mail addresses.

If you wish to verify our authenticity, please double-click on the padlock in the the bottom of your browser when you are in the order form.


Dr Downing Music

66 Eastleigh Road

Heald Green, 


Cheshire SK8 3EJ 


Telephone: +44 (0) 161 437 5607

Customer service: Peter Moore +44 (0) 161 437 5607 (24 hour answering service) .
All telephone calls are at standard rates.
 Site Designed by Peter J Moore 1998-2015 Dr Downing Music

Anti Spam